Case Study · KI-Anrufbeantworter · Prozessoptimierung · Braunschweig

Rischmüller & Seide

From phone chaos to structured intake – with the OMmatic AI phone agent.

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100%

Round-the-clock availability

24/7

Non-stop call handling

Phone stress for the team

Multilingual

Intake in DE / EN

Case Study

The Challenge

In hardly any field of law is immediate availability as critical as in traffic law. Clients reach out right after an accident or a fine notice – moments where every minute counts. For Rischmüller & Seide in Braunschweig this was daily reality: the phone rang non-stop, the team hit its limits, and valuable time was lost in the call chaos.

Rischmüller & Seide – specialist traffic law firm in Braunschweig.

Case Study

OMmatic AI phone agent in action

Structured system for capturing and routing all incoming case inquiries – without wait times. Digital intake processes that systematically document every inquiry and forward it to the right attorney. Automated workflows ensure that in time-critical traffic law matters, no inquiry gets lost.

24/7 answering

Automated call reception around the clock – 365 days a year, including nights, weekends and holidays.

AI pre-qualification

Structured capture of the request, categorization by case type, automatic prioritization – the team immediately sees what matters.

Real-time handover

All information lands structured in the firm workflow – via email, calendar invite or CRM integration.

Multilingual

Communication in German, English and more – clients are met in their own language.

No lost mandates

No call is missed, no client feels brushed off – every inquiry is captured and answered.

Case Study

The Result

Since deploying the OMmatic AI phone agent, every call lands structured in the firm workflow. The team has time for legal work again – while availability stays at 100%. For traffic-law clients this means instant answer, instant classification, instant trust. For the firm: predictable load instead of constant interruptions.

„Digital efficiency is the key – today we are reachable without being glued to the phone."

— Rischmüller & Seide, Braunschweig

OMmatic AI phone agent – purpose-built for law firms.

Your contacts

The team behind this success

Direct line instead of ticket system – personal contact with the people who move your law firm forward.

Reach us directly:0631 206 9182-0 · hallo@ommatic.de · WhatsApp +49 151 61587446

Rischmüller & Seide

The Challenge