★★★★★
“Since working with OMmatic, our qualified mandate inquiries have tripled. The specialization in the legal market is evident in every strategic recommendation.”
AI · Legal Tech
AI Call Answering.
No client gets lost.
Automatic call answering with AI – qualifies inquiries, books appointments, and informs potential clients, even outside business hours.
More than an answering machine: Your AI secretary around the clock.
Unlike conventional systems, our solution does not rely on rigid menus or keypad inputs. It understands natural language, classifies inquiries precisely, and intelligently decides on the next steps.
Every inquiry is automatically transcribed, enriched with meta-information, and prioritized. The result: complete, analyzable case inquiries directly in your inbox.
- 24/7 call answering – even at night, on weekends, and during peak times
- Emergency detection with immediate forwarding option
- Automatic transcription and prioritization
- GDPR-compliant and legally trained
24/7
Availability for your clients
0
Missed calls during vacation
95%
Natural language recognition rate
<2 Min
Avg. processing time per call
Functions & Features
10 essential functions for successful client communication
The OMmatic AI secretary is far more than an answering machine – it is a complete communication system.
Natural language recognition
No rigid menus: The AI understands natural language, dialectal expressions, and complex legal matters.
Emergency detection
The AI distinguishes precisely between emergencies, general inquiries, and case inquiries – and forwards emergencies immediately.
Automatic transcription
Every call is fully transcribed and enriched with metadata: time, duration, priority.
Prioritization & forwarding
Cases are automatically prioritized and forwarded to the responsible attorney.
Mobile notifications
Instant push notifications to your smartphone for new inquiries – with complete summary.
GDPR-compliant processing
All voice data is transmitted encrypted and processed on German servers.
Why OMmatic AI Secretary
AI Telephony Specialized in Law Firms
The OMmatic AI Secretary is legally trained and understands the specific requirements.
Legally trained
The AI model has been specifically trained on legal terminology, practice areas, and typical client inquiries.
No call gets lost
Every call – whether at 3 a.m. or on a public holiday – is answered professionally and fully documented.
Ready to Use Immediately
Setup in just a few hours – we configure the system for your law firm, practice areas, and forwarding rules.
How It Works
How a Conversation with the AI Works
01
Incoming Call
The client calls – at any time of day or night. The AI answers immediately and greets professionally.
02
Analysis & Classification
The AI understands the request, identifies the legal area and urgency, and decides on the next steps.
03
Transcription
The conversation is fully transcribed, enriched with metadata, and prioritized.
04
Your Follow-up
You see the prioritized requests with all information and can respond specifically to new mandates.
Get Started
Ready for 24/7 Intelligent Mandate Intake?
Free Demo – we'll show you the AI Secretary live in action and configure it individually for your law firm.
Client Testimonials
What Our Law Firm Clients Say About Us
★★★★★
“Within just 4 months, we more than doubled our inquiries. OMmatic has far exceeded our expectations.”
★★★★★
“What convinced us: OMmatic understands the legal market. The campaigns are BRAO-compliant, the results are measurable, and the ROI is right.”
Suitable Services for Your Law Firm
Additional Services
Discover our additional services that combine ideally with this service.
FAQ
FAQ – Frequently Asked Questions
A normal answering machine only records a message. Our AI Secretary conducts a real conversation: It inquires about the matter, the legal area, the urgency, and the contact details – in natural language. The result is a complete, structured inquiry instead of an incomplete voice message.
Yes. All conversations are processed on servers in Germany. Callers are informed at the beginning about the AI-assisted intake. Transcripts are stored encrypted and only forwarded to authorized law firm staff. We provide all required privacy policy documents.
The AI Secretary integrates seamlessly with RA-MICRO, Datev Anwalt, Advoware, and Clio. Inquiries can be automatically created as files or reminders in the system. For other systems, we offer an API interface and webhook integration.
Currently, the AI Secretary supports German and English. Additional languages (Turkish, Russian, Arabic) are in development and are expected to be available in Q3 2026. Speech recognition works reliably even with strong dialects and accents.
Basic setup takes 24-48 hours. During this time, we configure the conversation logic, customize the greeting for Your Law Firm, and integrate call forwarding. After a brief testing phase, the system is ready to use – no installation, no hardware required.
We target people actively searching for legal help in KI-Anrufbeantworter — via search engines, social media and local platforms. Retargeting and content marketing additionally build trust with prospects still in the information phase.
We track every inquiry — phone calls, forms, emails — and attribute them to the corresponding campaign. You'll know exactly which channel delivers what return. Monthly reports show cost-per-lead, conversion rate and budget utilization transparently.
A first measurable impact requires a total budget of around 2,000 €/month (media + management). In competitive legal areas we recommend 3,000–5,000 €/month. We start small, optimize continuously and scale once the first inquiries come in.
Yes. German professional advertising restrictions for lawyers have been relaxed significantly. Factual, profession-related information is permitted. Every ad and landing page we create complies with BRAO/BORA — no sensationalist promises, no comparative advertising.
A strong KI-Anrufbeantworter page answers the three main client questions: What does it cost? How does the process work? How long does it take? Combined with your expertise, anonymized case examples, easy contact options and trust elements like awards and memberships.